Delete your Lysena account
The Lysena app also works without an account. You only need one for the Family group and, in the future, for the subscription. Here is how to delete it and what happens to your data.
From the app
- Open Lysena and go to Settings.
- Tap Account, then Delete account.
- Confirm with your fingerprint, face or phone passcode.
Deletion is immediate and cannot be undone.
If you cannot use the app
Write to us from your account’s email address asking for deletion. We reply to confirm it is you and delete the account within 30 days.
privacy@lysena.appWhat we delete
- The account: email address or Apple/Google identifier.
- Your Family group membership and the related public keys.
- Encrypted Family alerts still waiting to be delivered.
What remains
- Nothing about you remains on the server. Backup copies are overwritten within 30 days.
- Data on your phone (alerts, activity log, model) stays until you uninstall the app or delete it from Settings.
Beta signup
To remove your email from the beta list, write to us from the same address.